Last updated: October 2025, Australia
ReviseOnline Pty Ltd (‘ReviseOnline’, ‘we’, ‘us’, ‘our’) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Our contact details
ReviseOnline Pty Ltd (ACN 605 449 134)
53/15 Labouchere Rd, South Perth, WA 6151
Email: support@reviseonline.com
2. What information we collect
- Personal details such as name, email address and contact information
- School or institution details, including class enrolments (where provided)
- Login credentials, usage data and learning activity records for account access
- Subscription, billing and payment information
- Support correspondence and technical logs
- Optional marketing preferences, feedback forms and survey responses
Where lawful and practical, you may interact with us anonymously or using a pseudonym, though this may limit access to certain features.
3. How we collect information
We collect personal information directly from you when you create an account, subscribe, or interact with our team.
We may also receive limited information from your school or educational institution for authorised onboarding purposes.
We engage secure third-party service providers to support functions such as hosting, authentication, analytics, payments, and communications. These providers operate solely under our instruction and under strict confidentiality, security, and data-protection obligations.
We do not publicly disclose the identity of these providers to safeguard our commercial and intellectual property interests.
If you are a student under 18 years of age, your school or parent/guardian provides consent for the collection and processing of personal information in connection with the use of our services.
4. Why we collect and use personal information
We collect and use information to:
- Provide, maintain, and improve the ReviseOnline platform and services
- Authenticate users and manage accounts
- Personalise learning experiences and analytics
- Deliver AI-assisted marking and automated insights, subject to human review
- Communicate important service updates and relevant educational content
- Process payments and invoices
- Comply with legal, regulatory and security obligations
5. Use of aggregated and anonymised data
ReviseOnline may use de-identified, aggregated, or anonymised data to analyse usage patterns, generate insights, improve educational outcomes, and inform product development.
This data may contribute to statistical reports or benchmarking information, but no individual or school is personally identifiable.
6. Automated processing and artificial intelligence
Some features of the platform use automated systems or AI models to support marking, feedback, and analytics. All outputs are reviewed for accuracy and used to enhance learning and service delivery. Automated decisions are never used to determine legal rights or entitlements.
7. Disclosure of personal information
We only disclose personal information to:
- Trusted third-party processors performing functions such as hosting, onboarding, payments, analytics and communications
- Schools or institutions that manage your account
- Professional advisers, auditors and compliance service providers bound by confidentiality
- Government authorities or regulators where required by law
We do not sell, rent, or trade personal information.
8. International users and data transfers
Data is primarily stored in Australia. For international users (e.g. schools in Southeast Asia), personal information may be transferred to and processed in Australia under security controls that ensure equivalent privacy protections.
9. Data security and retention
We maintain administrative, technical and physical safeguards to protect personal data from unauthorised access, loss, misuse or alteration.
Information is retained only for as long as necessary to deliver educational services, meet legal requirements, or resolve disputes, after which it is securely deleted or anonymised.
10. Access, correction and deletion
You may request to:
- Access personal information we hold about you
- Correct inaccurate or incomplete data
- Delete data where it is no longer required or legally necessary
Requests can be made via support@reviseonline.com, and identity verification may be required before processing.
11. Marketing and cookies
We may send service updates or optional newsletters. You can manage preferences or unsubscribe at any time.
For details about how cookies and similar technologies operate on our websites, see our Cookies Policy.
12. Relationship to Terms of Use
This Privacy Policy forms part of, and should be read together with, ReviseOnline’s Terms of Use.
Those Terms explain the conditions of accessing and using our platform, products, and services.
13. Changes to this policy
We may update this Privacy Policy periodically. The latest version will be published on our website with the effective date noted above. We encourage you to review it regularly to stay informed about how we protect your information.